Matt, who's home for a few months while he does rotations at a local hospital, got home yesterday and started working on transferring all my stuff from the old computer to this one. He worked and worked and worked and worked.....all afternoon and nite....with me standing over him begging him not to lose any of my stuff. Now he thought I could do without a lot of my stuff, but I kept saying NOOOOOOOO.....
He got it together and it makes a noise...yes, a noise, sort of like a blow dryer turned on high. So, he got home this afternoon and spent at least (and I'm not exaggerating) 2 hours on the phone with a technician who after having him take the whole thing apart while I nervously sat biting my nails, said he would have to order some parts, which will mean more hours of working on my new computer! I'm happy.....real happy!
Next day.....the repair man knocked at the door and I rushed to welcome him in....he spent approximately 1 hour on the phone with the tech! No kidding, the repair man and the tech! He put the new part on and started the computer and the blow dryer started on high!
Now we are getting more parts. The repair man will be back.
Thanks, honey, you tried! :)